Company Name: Britsun Energies Pvt Ltd.
Website: www.gasproduct.in
Effective Date: [Insert Date]
Britsun Energies Pvt Ltd. ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors ("you") to our e-commerce website, **www.gasproduct.in**. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases from our site.
1. Information We Collect
We collect various types of information to process your orders, provide customer support, and improve our services.
A. Personal Information You Provide
When you purchase a product or register on our site, you voluntarily provide us with the following personal data:
- Contact Details: Name, shipping address, billing address, email address, and phone number.
- Account Information: Username and password (encrypted).
- Payment Information: Details required to process transactions (e.g., credit/debit card numbers, which are processed securely by third-party payment processors and are not stored on our servers).
B. Usage and Technical Data
When you browse our website, we automatically collect certain information about your device and activity:
- Device Information: IP address, browser type, operating system, and unique device identifiers.
- Browsing Data: Pages viewed, products viewed, referring/exit pages, and clickstream data.
- Cookies: Small data files stored on your device (see Section 5 below).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: Fulfill your orders, process payments, and manage returns.
- To Communicate: Send you order confirmations, shipping updates, and respond to your inquiries.
- Customer Support: Provide efficient support and resolve issues related to your account or orders.
- Marketing (Optional): Send you promotional offers, newsletters, and updates, only if you have explicitly opted-in to receive them.
- Improve Services: Analyze website usage, troubleshoot problems, and improve the design and content of our website and product offerings.
- Security & Compliance: Detect and prevent fraud, comply with legal obligations, and enforce our Terms and Conditions.
3. Sharing Your Personal Information
We do not sell, trade, or rent your Personal Information to others. We share your data only with specific third parties necessary to operate our business and provide services:
- Service Providers: We share necessary information with third-party vendors who perform functions on our behalf, such as:
- Payment Processors: To securely handle payment transactions.
- Shipping Carriers: To deliver your orders (Name, Address, Phone).
- IT and Analytics Providers: To host our site and help us analyze usage data.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government investigation).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of the transaction.
4. Data Security
We implement appropriate physical, electronic, and managerial procedures